FAQ

How long will it take for my GogGills to arrive?

Goggle Fins will ship within 3 business days of ordering. Timelines for preorder and custom items will be specified in the description. We aim for an 8-week production period for custom items. However, we cannot begin physical production until we have received all customer inspirations, and agreed on a design first!


What kind of goggles work with the GogGills?

Both our silicone and fabric fins are attachable to different bases of goggles. They require goggles with two-lenses and a nose piece. You can set your fins onto prescription goggles, and we can always recommend brands. Let us know what you're looking for. We do not currently make fins for dive masks. (yet!) 

 

Do you ship internationally?

Yes, we do ship internationally. However, shipping pricing is dependent on location. Customers are responsible for all shipping fees and duties. Longer shipping times are to be expected for international orders.

How do we design the custom GogGills?

Once your order is placed you will receive a comprehensive design packet.

You can choose to color in your own GogGills template, or we will personally design your GogGills for you!

Please provide accurate representations of your "Mersona" inspirations and colors for us to reference. Online image colors may vary significantly on different screens. Color HEX numbers and multiple references are encouraged.

You may attach your own pictures, but please follow these PHOTO TIPS:

1. Photos with outdoor natural lighting is best.

2. Avoid under or overexposed images.

3. NO FILTERS OR EDITING 

Following these tips is best for successful color matching

 

Disclaimers

-Painted Silicone GogGills color may vary slightly from the original design

- Improper fitting of goggles can result in soreness, redness, or bruising around eyes.

-The GogGills are for recreational swimming, and are not suitable for deep diving. There is no way to relieve pressure around the eyes that results from deeper diving. 

-Each pair of GogGills come with a satisfaction guarantee, and are covered by a 90-day warranty. Warranty does not cover negligence.